What should be done to any part that does not meet the Safelite quality standard?

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The appropriate action for any part that does not meet the Safelite quality standard is to return it and not install it. This approach ensures that only components that meet established quality criteria are used in repairs and installations, thereby maintaining safety and performance standards. Utilizing parts that do not comply with these standards can compromise the integrity of the repair and potentially lead to further issues for the customer.

Returning substandard parts prevents any risk associated with their installation, safeguarding the company’s reputation and the customers' trust. This practice aligns with best practices in quality control and reflects a commitment to high standards of workmanship and customer satisfaction. Such a policy helps to uphold the overall reliability and effectiveness of the services provided by Safelite, ensuring a consistent experience for customers.

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