Why is it important to check the operation of features related to the windshield during pre-inspection?

Checking the operation of features related to the windshield during a pre-inspection is crucial for a couple of significant reasons. First, ensuring that features such as wipers, defrosters, and any integrated systems (like heads-up displays) function properly helps prevent future problems that could necessitate additional repairs. If any issues are identified early on, they can be addressed immediately, saving time and resources in the long run.

Second, functionality is directly tied to customer satisfaction. Customers expect their vehicles to perform optimally, and any malfunction in windshield-related components can lead to an unsatisfactory experience. By checking these features, technicians can not only confirm that repairs were successful but also enhance customer trust and loyalty to the service provided.

Thus, addressing both the prevention of future repairs and the assurance of customer satisfaction makes this a comprehensive practice that benefits all parties involved.