What should a technician do before starting a windshield replacement?

Before starting a windshield replacement, it is essential for a technician to review the vehicle's service history and assess underlying issues. This step is crucial for ensuring that any potential problems related to the vehicle's structure, previous repairs, or any modifications are identified beforehand. Knowing the vehicle's service history helps the technician understand any past issues that might affect the replacement process or the integrity of the new windshield.

By being aware of relevant service information, the technician can better anticipate challenges that may arise during the replacement and take the necessary steps to address them. This proactive approach helps in preventing further complications, ensuring that the installation is done correctly and safely, and providing the customer with a better overall experience.

Options such as taking a break, checking the weather, or gathering personal tools, while they may be relevant in their own contexts, do not directly contribute to the thorough preparation needed for a successful windshield replacement. The emphasis should always be on understanding the vehicle's prior condition and ensuring that everything is in order before proceeding with such an important task.